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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angel Darosh

May 6, 2025

5  out of  5
rating by Angel Darosh
"Tracey is very friendly and has been very helpful in transitioning my auto and home insurance over to State Farm."
We responded:
"Thanks so much Angel, we always love to hear of the positive experiences our customer have!"
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Blaize721

April 21, 2025

5  out of  5
rating by Blaize721
"They got my rates over $150 down from what they were for the same exact coverage and deductible. Very pleasant people to work with! I highly reccomend!"
We responded:
"Always happy to hear when we save someone money, thanks for the 5 stars!"
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Joseph Langlois

March 26, 2025

5  out of  5
rating by Joseph Langlois
"Very nice staff most of all very understanding an helpful…"
We responded:
"Thanks Joseph! Happy to hear you had a great experience with our office!"
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Callie Dreher

March 10, 2025

5  out of  5
rating by Callie Dreher
"Tracey and the whole Josh Rex team have been so helpful the entire process, even just answering questions in the initial stages. I don't have one regret about choosing them as my car insurance agency!"
We responded:
"Thank you, Callie, for the 5-star review. Glad to hear you had such a great experience with our office!"
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Ben DeLong

February 27, 2025

5  out of  5
rating by Ben DeLong
"Everyone in this office is amazing. They helped me out right away when I needed to get a new car. They always answer and are very helpful. Call them for all your insurance needs."
We responded:
"Thank you, Ben! Your feedback means a lot to us."
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Kristyn Fidler

February 12, 2025

5  out of  5
rating by Kristyn Fidler
"I have my insurance through State Farm for many years and enjoyed the interactions with all the staff members there and they are always extremely helpful. Tracey has even set me up with Drive Safe & Save, it has been awesome recieving a discount on my insurance rate each month from having that App!"
We responded:
"Thanks Kristyn! We appreciate the kind words!"
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Briana Girt

February 11, 2025

5  out of  5
rating by Briana Girt
"We recently had the pleasure of working with Tracey to compare rates on all of our different policies. She was friendly, professional and knowledgeable on my many questions I had. Tracey was very patient with me when I needed more time to gather documents for her and was always very prompt in her responses. She was able to save our household quite a bit of money while also offering us more coverage than we previously had! Highly Recommend this agency!!"
We responded:
"Thank you for the positive review, Briana! Our office strives to provide the best customer service, and we are glad to hear that Tracey did just that. Thanks again!"
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michael delpais

January 13, 2025

5  out of  5
rating by michael delpais
"Very helpful and informative"
We responded:
"Thank you, Michael, for the kind words!"
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Andrea

January 6, 2025

5  out of  5
rating by Andrea
"Tracey at Josh Rex was amazing. Helped me transition from an insurance company i have had for over 20 years and saved me over $200.00 a month for the same coverage level. Highly recommend this agency."
We responded:
"Thank you for recommending our agency! "
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Bev Brinich-Dillow

December 16, 2024

5  out of  5
rating by Bev Brinich-Dillow
"Tracey help us save hundreds of dollars & made the transfer of our home & auto insurance to Rex State Farm easy! Thank You Tracey"
We responded:
"Thanks for the positive feedback, Bev! We love to hear how we are doing."
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Becky Miller

December 5, 2024

5  out of  5
rating by Becky Miller
"First rate customer service! Highly recommend this State Farm agent's office."
We responded:
"We really appreciate the feedback, Becky!"
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Trish Lechleitner

December 4, 2024

5  out of  5
rating by Trish Lechleitner
"My Account Representative, Tracey, was professional and friendly. She walked me through the process from beginning to end and helped me obtain auto, motorcycle and home owners insurances. Her quotes were great! I should have switched years ago. I highly recommend this office. Tracey is available for any questions and responds promptly."
We responded:
"Thanks Trish! We greatly appreciate your feedback and are here any time you need anything."
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Matt Snyder

October 23, 2024

1  out of  5
rating by Matt Snyder
"Car insurance has gone up over 40% in the last 5 years. I have been with this state farm office for over 25 years. Never had my rate go up this much in that amount of time. When I needed a car rental and asked them, I had everything but rental insurance. Was told that they review policy every couple of years with their clients, funny I never got a call to review my policy. How about instead of sending birthday cards and spending money on car wraps you keep peoples policy's down. Oh when I mentioned how my rate went up 40%, I was told "we have a lot of cars that have to be totalled ", that is not my problem, my policy price should not be dictated by other peoples inability to drive safely. Raise everyone's policies because other people suck at driving... that does not sound like insurance, that sounds like I can't pay out so lets charge everyone so my bottom line isn't reduced. I have received emails from my initial one star review, I am sorry you feel bad about a one star review, that is not my problem. I should not be chastised for a fair and honest review. The whole point of google maps reviews is an honest and open platform to keep people informed. This review is just that."
We responded:
"Hi Matt I would like the opportunity to discuss your dissatisfaction with my office. Feel free to give me a call at your convenience. "
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Mollie Aviles

December 8, 2023

5  out of  5
rating by Mollie Aviles
"Josh’s team is friendly and so great to work with! They helped me get great rates for both of my cars and explained everything well. I am grateful to have such a great team taking care of my insurance needs. Ask for Tracie when you call!"
We responded:
"Thank you, Mollie, for the kind words. We are so happy we could help!"
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Penny Valentine

July 7, 2023

5  out of  5
rating by Penny Valentine
"Josh Rex and all who work in that state farm office were incredibly helpful after my accident. They worked quickly to process the claim so I could get a new car quickly. They even helped me retrieve items from my wrecked car. Kudos for kindness and quickness. Penny Valentine"
We responded:
"Thank you so much Penny! My staff and I are always here to help!!"
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Will Dellicker

June 27, 2023

5  out of  5
rating by Will Dellicker
"Josh Rex and company are the best. Family run. Great people who will take great care of you!"
We responded:
"Thanks so much, Will! Your feedback means so much to us here at the Josh Rex State Farm Agency!!"
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C A

March 30, 2023

5  out of  5
rating by C A
"Justine, Kristen, and Christina are the best! They are so very helpful and professional. Glad to be a customer of the Josh Rex State Farm agency!"
We responded:
"Thank you so much for the positive feedback! At the Josh Rex State Farm Agency, we always appreciate hearing from our customers and being able to provide them with the best service possible. "
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Todd Zimmerman

June 23, 2021

5  out of  5
rating by Todd Zimmerman
"Called the one representative, Nathaniel for life insurance. He walked me right through it, really fast and easy, super professional, and knowledgeable about your insurance needs! Highly recommended! Great company and great rep! Thank you Nathanial Kramer!"
We responded:
"Thank you so much Todd for your feedback and being a State Farm customer! Our professional and knowledgeable staff is here for you whenever you need."
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Mikey Manziel

December 22, 2020

5  out of  5
rating by Mikey Manziel
"Ask for Nate Kramer. Professional and courteous. Pleasure doing business."
We responded:
"Thank you so much Michael for choosing the Josh Rex State Farm Agency in Orwigsburg. We appreciate you supporting small local businesses!"
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Tracy Baker

December 22, 2020

5  out of  5
rating by Tracy Baker
"Nate was kind, funny, and professional. After a ten year break I am back with State Farm and saving quite a bit each year!"
We responded:
"Thank you for the kind words, Tracy! We appreciate you taking the time out to let us know how we are doing here in Orwigsburg, PA!"
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Austin Keller

December 22, 2020

5  out of  5
rating by Austin Keller
"Nate was super helpful very knowledgeable. Highly recommended! 10/10"
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YerBoy Dex

December 22, 2020

5  out of  5
rating by YerBoy Dex
"Got insurance with State Farm through Nate helped me every step of the way 10/10 greatest insurance experience I ever dealt with. Highly recommend!"
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Mike Dundon

December 22, 2020

5  out of  5
rating by Mike Dundon
"Nate was extremely helpful and knowledgeable from my first phone call. His follow up and punctuality to get what I needed done was a breath of fresh air . Highly recommend."
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carl bostick

December 22, 2020

5  out of  5
rating by carl bostick
"Nate is a great agent! Always willing to assist to the fullest extent and really cares about the people!"
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John Shefcyk

December 22, 2020

5  out of  5
rating by John Shefcyk
"Nate was a big help! Thanks again!"